Shipping policy
ASO Shipping Policy
Thank you for shopping with ASO. We are committed to delivering your order as quickly and efficiently as possible.
Processing Times
* Orders are processed within 1–3 business days after payment is received.
* Orders placed on weekends or holidays will be processed on the next business day.
* During sales, promotions, product launches, or holiday periods, processing times may be extended.
Shipping Rates
Shipping rates are calculated at checkout based on the destination and selected shipping method.
Estimated Delivery Times
Canada
* Standard Shipping: 3–7 business days
* Express Shipping: 1–3 business days
United States
* Standard Shipping: 5–10 business days
* Express Shipping: 2–5 business days
International
* Standard Shipping: 7–21 business days
Delivery times are estimates and are not guaranteed.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information. Please allow up to 24 hours for tracking updates to appear.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
ASO is not responsible for:
* Delays caused by incorrect or incomplete addresses.
* Orders delivered to an incorrect address provided by the customer.
* Additional shipping charges incurred due to address corrections.
Lost or Stolen Packages
Once an order has been marked as delivered by the shipping carrier, ASO is not responsible for lost, stolen, or misplaced packages.
If you believe your package has been lost, please contact the shipping carrier directly and reach out to our customer service team for assistance.
Shipping Delays
ASO is not responsible for delays caused by:
* Weather conditions
* Carrier disruptions
* Customs processing
* Natural disasters
* Other circumstances beyond our control
Contact Us
For shipping inquiries, please contact:
Email: asoca@myyahoo.com
By placing an order with ASO, you agree to the terms outlined in this Shipping Policy.